Plain English summary: By using our website or services, you agree to these terms. We provide AI automation services to local businesses. We're not liable for indirect damages. You can opt out of SMS at any time by replying STOP. These terms are governed by Ontario law.
These Terms and Conditions ("Terms") govern your access to and use of the website at gluebox.ca and the services provided by Gluebox Media Services Inc. ("Gluebox," "we," "us," or "our"), a federally incorporated Canadian company based in Ontario.
By accessing our website, submitting a contact form, booking a demo, or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
Gluebox provides done-for-you AI automation services for local businesses, including but not limited to:
Specific service terms, deliverables, pricing, and timelines are outlined in individual service agreements entered into between Gluebox and each client.
By submitting your phone number on our website and opting in to receive SMS communications, you agree to the following:
Gluebox sends SMS messages for the following purposes:
You may opt out of SMS communications at any time by replying STOP to any message from Gluebox. After opting out, you will receive one final confirmation message and no further SMS messages will be sent to your number.
For assistance with SMS communications, reply HELP to any message or contact us at hello@gluebox.ca.
Message and data rates may apply depending on your mobile carrier and plan. Gluebox is not responsible for any charges applied by your carrier.
Wireless carriers (including but not limited to Rogers, Bell, Telus, Fido, Koodo, and Virgin Plus) are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission and is not guaranteed by Gluebox or any carrier.
You must be at least 18 years of age to opt in to receive SMS communications from Gluebox. By opting in, you confirm that you meet this age requirement.
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:
All content on gluebox.ca — including text, graphics, logos, icons, images, and software — is the property of Gluebox Media Services Inc. and is protected by Canadian copyright law. You may not reproduce, distribute, or create derivative works from our content without our express written permission.
Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. Gluebox does not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.
We do not guarantee specific results from the use of our services, including specific revenue outcomes, call volumes, review counts, or lead conversion rates. Results depend on factors outside our control including your business, market conditions, and customer behaviour.
To the maximum extent permitted by applicable law, Gluebox Media Services Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to loss of revenue, loss of data, loss of goodwill, or business interruption.
Our total liability for any claim arising from our services shall not exceed the total amount paid by you to Gluebox in the three months preceding the claim.
Our services rely on third-party platforms including GoHighLevel, Twilio, Google, and others. We are not responsible for the availability, accuracy, or conduct of these third-party services. Their use is subject to their respective terms of service and privacy policies.
Links to third-party websites on our site are provided for convenience only. We do not endorse or assume responsibility for the content or practices of any linked sites.
Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By agreeing to these Terms, you also agree to the collection and use of your information as described in our Privacy Policy.
These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario.
We reserve the right to update these Terms at any time. Changes will be posted on this page with a revised effective date. Your continued use of our website or services after any changes constitutes your acceptance of the updated Terms.
If you have any questions about these Terms, please contact us: